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Busisol Sourcing (India) Private Limited

HR and Management Consultants

Contact Person : Sharmila.M
Industry type : Healthcare
Position : Software Specialist
Work Experience : 1 to 3
Status : active
Hiring Role : EHX
Response Ph/Mob : 44 45110019
Response Email 1 : sharmila@busisol.net
Date : 24-Mar-2018
End Date : 24-Apr-2018
CTC Range : 3 LPA
Posted by : sharmila
Email : sharmila@busisol.net
Job description : • To actively participate in all Training Programs conducted by the Mentors or On Job Trainer or Sr. Software Specialist and make notes for all future references. • To come up the learning curve by consistently performing in all assessments that he/ she may be subjected to during the probation period and during their work period with eClinicalWorks. These assessments maybe online/ written/ verbal/ subjective or objective in nature. • To perform Test Setup on Internal environments to gain knowledge from basics. • To perform analysis, identify recurring issues, identify root cause and resolve cases for assigned ticket/task on eClinicalWorks Cloud hosted or Clients environment. • To perform testing on latest release of EHX Version to build skill set, document new feature for reference or training purpose and identify bugs if any. • To perform detailed root cause analysis on recurring issues, identify manual work that takes up lot of time for tech to execute that impacts support SLA/SLR for issues reported. • Work with Development/QA/SME to troubleshoot issues reported by client or internal teams, document resolution for future reference and upload details to Molecule. • Perform testing on Internal environments and report any issues, so that it is fixed before the said version is rolled out to larger clients.
Uploaded Date : 24-Mar-2018


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