| Contact Person | : Sharmila.M |
|---|---|
| Industry type | : Healthcare |
| Position | : Software Specialist |
| Work Experience | : 1 to 3 |
| Status | : active |
| Hiring Role | : EHX |
| Response Ph/Mob | : 44 45110019 |
| Response Email 1 | : sharmila@busisol.net |
| Date | : 24-Mar-2018 |
| End Date | : 24-Apr-2018 |
| CTC Range | : 3 LPA |
| Posted by | : |
| : | |
| Job description | : • To actively participate in all Training Programs conducted by the Mentors or On Job Trainer or Sr. Software Specialist and make notes for all future references. • To come up the learning curve by consistently performing in all assessments that he/ she may be subjected to during the probation period and during their work period with eClinicalWorks. These assessments maybe online/ written/ verbal/ subjective or objective in nature. • To perform Test Setup on Internal environments to gain knowledge from basics. • To perform analysis, identify recurring issues, identify root cause and resolve cases for assigned ticket/task on eClinicalWorks Cloud hosted or Clients environment. • To perform testing on latest release of EHX Version to build skill set, document new feature for reference or training purpose and identify bugs if any. • To perform detailed root cause analysis on recurring issues, identify manual work that takes up lot of time for tech to execute that impacts support SLA/SLR for issues reported. • Work with Development/QA/SME to troubleshoot issues reported by client or internal teams, document resolution for future reference and upload details to Molecule. • Perform testing on Internal environments and report any issues, so that it is fixed before the said version is rolled out to larger clients. |
| Uploaded Date | : 24-Mar-2018 |
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