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Busisol Sourcing (India) Private Limited

HR and Management Consultants

Job Code : JN/43096/2013
Function area : Client servicing
Contact Person : sridhar subramanian
Industry type : Healthcare IT services
Position : Strategic Account Manager
Work Experience : 4 to 6
Status : active
Hiring Role : Manager
Response Ph/Mob : 9444882360
Response Email 1 : sridhar@busisol.net
Date : 20-Mar-2018
End Date : 31-Mar-2018
Skill category : Account Manager
Relevant Experience : 4-6 yrs
Nationality : Indian
Postal Code : 400012
CTC Range : 4-6 Lacs
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Email :
Job description : Job Description A Strategic Account Manager – As a Strategic Account Manager, you will act as a focal point of contact after the client goes live. The critical aspects of this job are to manage customer relationships, expectations, customer business assessment, risk analysis and customer satisfaction. Key Responsibilities • Communicate with assigned clients to assess their comfort level with the eClinicalworks EHR, understand their business operations, and help them reach their goals through our “Know Your Client” initiative (Strategic meetings with clients). • Understand your clients’ practices — including growth opportunities and risks — so that you recognize and act upon opportunities to maximize the benefits of EHR implementation. • Carry out detailed SWOT analysis for clients to identify and document potential issues, assess impacts, and recommend solutions. • Analyze practices/business unit and recommend products, features, and/or services to improve clients workflows and patient care. • Manage client requests and expectations by working with internal eClinicalWorks teams, including Interfaces, Project Management, Technical Support, Development, and Information Technology. • Cultivate lasting relationships with clients, seeking ways to increase customer satisfaction. • Responsible to get the work done internally. Other Skills & Abilities • Effective collaboration across teams and organizational levels • Multitasking ability in a fast-paced and often stressful work environment • Confidence in using individual discretion while dealing with clients • High work capacity, with a commitment to urgency and results • Honesty and dependability, combined with a positive, professional, and polite manner • Ability to work autonomously and proactively • Familiarity with basic workplace conflict resolution skills General Requirement • Strong interpersonal communication skills, including the ability to work with clients at all levels, from executive management to individual teams, providing insightful analysis to technical and non-technical audiences alike. • Strong analytical and problem-solving skills. • Primarily night shifts. Education BSc.IT , MSc.IT , B.Com , BMS , BBA ,MBA (Fresher/Experience) ,B.E ( Engineers who are inclined towards Management). Shifts Night Shifts Preferred Candidates Candidates working in any industry (IT, Management trainee) with Client Management experience, strong analytical and management skills
Uploaded Date : 24-Mar-2018


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