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Busisol Sourcing (India) Private Limited

HR and Management Consultants




Job Code : JN/42296/2013
Function area : Shipment, Customer Service, damage, EH calculation
Contact Person : Ms. Shashi Narayan
Industry type : Shipping
Position : Customer Service Executive, Mumbai
Work Experience : 4 to 8
Status : inactive
Response Ph/Mob : 9632132724
Response Email 1 : shashi@busisol.net
Date : 18-Jan-2018
End Date : 30-Jan-2018
CTC Range : Rs. 5.00 to 6.00 Lakh p.a.
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Job description : Job Title : Customer Service Executive Reporting to : Customer Service Manager Job Location : Vashi, Navi Mumbai Any Graduate 4-7 years experience Shipping/ Logistics / Freight forwarding • Analyse daily demand & supply, identify gaps & take corrective actions to achieve no short shipment- as per APO timelines • Adherance to Company procedures such as APO Timelines, Damage recurrence, Early de-hire etc. • Timely upload of Sales order and Shipment Confirmation in the system through EDI • Meeting with the customers assigned. • Monitoring inventory ageing at customer locations covering India and sub-continent. • Put necessary controls and measures in place for reducing damage instances • Preparing sales contracts for trial and commercial bin management. • Contributes to team effort by accomplishing related results as needed • Data validation in the system for EH calculation. • Data validation in the system for Damage billing calculation • Good Inter-personal skills to liaise with internal and external customers. • Good analytical skills and time management skills. • Minimum graduate qualification and good command over English (spoken and written) • Strong sense of responsibility with a positive attitude. • Committed, proactive and willingness to learn • Problem solving skills and learning from problems to ensure the same is not repeated. • Strong team player and share best practises. 1. Good communication skills – verbal and written English 2. Good analytical skills – knowledge of Excel and doing analysis 3. Person staying in Central and Trans Harbour area Interested candidates can send their updated word format resume along with these details to Shashi@busisol.net Total Experience : Current CTC : Expectation : Notice Period : For further detail please feel free to call on 9632132724 (Ms. Shashi Narayan)
Uploaded Date : 18-Jan-2018

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