| Job Code | : JN/44874/2013 |
|---|---|
| Contact Person | : Sharmila.M |
| Industry type | : Shipping/ Marine |
| Position | : Business Travel Consultant |
| Status | : active |
| Response Ph/Mob | : 44 45110019 |
| Response Email 1 | : Sharmila@busisol.net |
| Date | : 11-Aug-2018 |
| End Date | : 11-Sep-2018 |
| CTC Range | : 4.5 LPA |
| Posted by | : |
| : | |
| Job description | : Key Responsibilities · Responsible for co-ordinating and booking all travel reservations for all level of personnel and management business travel as appropriate · Responsible for arranging all business travel, car and hotel reservations / itineraries for marine and business travellers · Ensure all business travel arrangements meet customer requirements · Liaise with IMTG, airlines and the Focus Group to ensure the very best cost effective air fares, car hire and hotel reservations are offered and booked accordingly · Endeavour to offer alternative airlines and routings which enable client to choose most suitable · Dealing with customer queries / complaints as per company procedure · Maintain good administrative practices, ensuring that all cancelled or amended bookings are appropriately dealt with and all TOD / MCO / EMD are processed as per company procedure · Accuracy and attention to detail when calculating all fares and completing documents · Building good relationships with clients via effective communication skills · Gain and develop good general knowledge of client companies and their contract requirements · Be familiar with extra Clyde Travel facilities i.e. travel insurance / visa’s etc Person Specification Position Business Travel Consultant Skills, Knowledge and Aptitudes Essential · Excellent customer service skills dealing with in-bound Client calls Desirable · Fully conversant with Galileo preferred. Other CRS experience will be considered or candidate must be willing to train · Previous knowledge of calculating Net Fare · Overall knowledge of Microsoft Office Experience Essential · Working in a busy reservations team environment within the airline or business travel industry Desirable · Experience in Business or Marine Travel Qualifications, Education and Training Essential · Minimum - Good sound education to standard grade level or equivalent Personal Characteristics · Demonstrate interpersonal and team working skills · Professional, approachable with an ability to deal with confidential situations and information in a diplomatic and reasonable manner · Problem solver and innovative · Demonstrate ability to plan, prioritise and manage a complex workload · Must have a readiness to adopt a flexible approach to tasks · Common sense approach · Work effectively under pressure · Reliable / adaptable · Demonstrate effective listening skills |
| Uploaded Date | : 11-Aug-2018 |
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