Position	: Operations Executive
Industry type	: courier
Function area	: Operations
Work Experience	: 1 to 3
CTC Range	: 4
Skill category	: Operations
Job description	: Handling day-to-day operations, including PDD processing. PSD document uploads on the dashboard. end-to-end cheque management, ensuring timely and accurate record-keeping. Managed customer service operations, significantly enhancing customer satisfaction. Built and maintained courteous and effective working relationships Daily operations related to client correspondence and follow ups. Handled KYC Documentation and Online activities. Prepared documents and reports in MS Word, Excel and PowerPoint. Provided operational support to multiple branches across India, ensuring smooth day-to-day operations and process compliance. Analyzed operational data and prepared structured reports and presentations for management review meetings.

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